A Chatbot is a service, powered by rules and artificial intelligence, that your visitors can interact with on your site via a chat interface. They are used to provide your visitors with a better experience and to help you increase your website conversions.
Awareness around chatbots for hotel bookings is starting to grow and we’re seeing more and more platforms move to integrate Chatbot facilities.
The utilization of chatbots for hotel bookings has certainly gained momentum in the last few years. Data from Google Trends shows over the last five years, search volume around “chatbots for hotel bookings” grew 19x as individuals and businesses began to realize their value.
“Bot experiences with more engaged audiences are getting 80-90% response rates. While even the least favorable experiences are in the 35-40% range”
The data shows that you need to start leveraging chatbots for hotel bookings to streamline customer communications, success and sales.
One way to stay competitive in modern business is to automate as many of your processes as possible in order to:
By automating conversations that would otherwise require an employee to answer, organizations save time and money that can then be allocated to other efforts. A Chatbot can also be deployed for 24 hours a day, every day of the week, so your website is never offline.
Chatbots for hotel bookings use direct messages used to qualify your visitors and direct them to where they want to be, to increase your chance of a conversion. For example, asking visitors just a few questions will help qualify if they are a hot prospect or not. If they are you can send them straight to your sales team or to a product you want them to buy! Alternatively, the Chatbot can take their contact details and automatically add them to your email subscriber list.
Not all visitors are hot prospects and many don’t always know where to go to find the information they’re interested in. In fact, some may not even know what it is they’re interested in. Maybe they just heard your brand name in passing and decided to explore. By asking a series of qualifying questions, you can route visitors to the best place for them to find the information they want without ‘selling’ to them.
A staggering 85% of customer interactions won’t be with a human!
You might have heard about chatbots for hotel bookings on major news channels like CNN and Fox News.
Mark Zuckerberg revealed chatbots for hotel bookings will be the secret to Facebook’s success over the next TEN YEARS.
Billion dollar companies like Amtrak are already using chatbots for hotel bookings to get ROIs of 800% or more.
By 2021, 50% of companies will spend more on Bots than on mobile apps.
By next year, the average person will have more chats with Bots than with their spouse!
“Since installing our ChattBotz we’ve seen our conversions increase from 15% to 45%! using ChattBotz is a no brainer I just wish I had starting using them sooner!
“We’ve seen a rise in email sign ups and website conversions. I particularly find interesting the capacity to activate the ChattBotz when hovering over it or attempting to exit the website”
“I accomplished more than I could have in weeks by myself. ChattBotz is a strategic thinker that visually designs her solutions so they are understood by multiple users. Thank you!!!”
Response times can have a massive impact on your conversion rates. If you leave your visitors waiting too long, you are sure to lose a few that would have purchased. This is where we come in.
Using our state of the art Chatbot allows you to respond to your customers instantly, providing them with a much quicker and smoother buying experience, which will result in higher conversion rates and a bigger subscriber list.
Then we design, build and maintain it for you, so all you have to do is add one line of code to your website and your bespoke Chatbot will be live.
Contact us today to see how we can reduce your marketing costs and increase your sales!